Privacy Policy

Last Updated: December 18, 2025

1. Introduction

Welcome to Hero-Me (“App,” “we,” “us,” or “our”), operated by Creative Option Group LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Hero-Me, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect information you voluntarily provide, including:

  • Account information such as username, email address, and profile details

  • Tasks, appointments, goals, notes, calendars, schedules, and productivity logs

  • Messages, shared tasks, group content, and social interactions

  • User-generated content related to gameplay, competition, and rewards

  • Customer support inquiries and feedback

B. Automatically Collected Information

When you use the App, we may automatically collect:

  • Device information (device type, operating system, app version)

  • App usage data, gameplay activity, and task completion statistics

  • IP address, general location data (non-precise), and time zone

  • Performance analytics and crash diagnostics

C. Transaction Information

If you make purchases or donations within Hero-Me, we may collect:

  • Transaction identifiers and purchase history

  • Virtual item ownership records

  • Donation confirmation details

Payment and billing information is processed by third-party payment providers. Creative Option Group LLC does not store or process credit card or banking details.

3. How We Use Your Information

We use your information to:

  • Provide and maintain Hero-Me functionality

  • Enable task management, scheduling, and productivity tracking

  • Deliver gamified experiences and reward systems

  • Support multiplayer, social, and collaborative features

  • Facilitate virtual transactions and charitable donations

  • Improve app performance, security, and user experience

  • Communicate updates, support responses, and service notices

  • Comply with legal and regulatory requirements

4. Mental Health & Wellness Content Disclaimer

Hero-Me may include or offer downloadable mental health and wellness materials, including e-books.

This content is for educational and informational purposes only and does not constitute medical, psychological, or professional advice.
Users should seek guidance from qualified professionals for mental health or medical concerns.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers supporting hosting, analytics, and infrastructure

  • Payment processors for in-app purchases and donations

  • Other users, only when you choose to share tasks, goals, or participate in social features

  • Legal authorities when required by law or to protect rights, safety, or property

6. Social & Multi-User Features

Hero-Me includes social, competitive, and collaborative features.
Information you choose to share publicly or within groups may be visible to other users.
You are responsible for the content you share and your interactions with other users.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the App and its features

  • Fulfill legal, accounting, or regulatory obligations

  • Resolve disputes and enforce agreements

You may request account deletion by contacting us, subject to applicable legal requirements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Hero-Me is not intended for children under the age of 13 (or under 16 where applicable).
We do not knowingly collect personal information from children.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Restrict or object to certain processing activities

  • Request data portability

Requests may be submitted using the contact information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of Hero-Me after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

Creative Option Group LLC
631 N Stephanie St
Henderson, NV 89014-2633
United States

📧 Email: support@creativeoptiongroup.com
📞 Phone: 1 (725) 294-8051

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